Date: July 11, 2019 Closing: July 25, 2019 or until filled

SIGN ON BONUS for the following licensure: LPCC, LISW, LICDCIII- $1,500 LPCC-S and LISW-S - $2,000

APPLICATION PROCEDURES: Send letters of intent and resume via INDEED or to HR., Box: RBC Program Manager, COMPASS, 535 Marmion Avenue,

Youngstown, Ohio 44502.

Department: Residential Services

Title: Residential Program Manager

Shift: Monday- Friday day turn

Salary: Comprehensive full-time benefit package and Competitive salary based upon experience.

DUTIES AND RESPONSIBILITIES:

ADMINISTRATIVE AND SUPERVISORY DUTIES

In collaboration the Residential Program Director, will provide:

 Day-to-day supervision to direct service providers of program.

 Participate in decision- making regarding discipline, hiring and firing.

 Assessment of referrals, intakes and discharges for services to program.

 Complete and monitor implementation of Individual Service Plan (ISP), Risk Assessments, and Diagnostic Assessments as member of multi-disciplinary and interagency treatment team for clients on behavioral health caseload.

 Provide supervisory review and sign off of clinical documentation.

 Is responsible for creating the monthly schedule of clinical coverage.

 Ensure staff are functioning and performing within guidelines and standards set forth by accrediting bodies (i.e. OMHAS, CARF)

 Complete performance evaluations of staff.

 Provide training and staff development activities in areas such as advocacy, life skills training, empowerment, communication skills, documentation, medical necessity, and crisis intervention techniques and assessments.

 Oversee budgetary aspects of program in conjunction with fiscal department to ensure ongoing financial stability of program.

 Monitor and coordinate productivity expectations for Team.

 Participate actively and productively in agency meetings and case reviews.

 Assist with the review policy and procedures, as well as safety practices and procedures.

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 Implement quality assurance activities to evaluate quality and appropriateness of services.

 Introduce and/or implement new ideas for improving the quality of care.

 Be attentive/responsive to feedback from persons served, significant others, and community

providers/members.

 Share skills and expertise with other agency staff: e.g., log notes, in services, workshops, etc. and

will advance own level of skill and competency through participation in continuing education

opportunities.

 Implement activities to evaluate performance improvement quality and appropriateness of services.

 Maintains facilities license, certification and accreditation and meet any other applicable compliance

requirements.

 Maximize program’s financial performance.

 Ensure that judgements made about residents or activities on resident’s behalf are appropriate both to

the individual’s functioning and the agency’s risk tolerance standards.

 Designates initial site/supervision orders for each resident and makes necessary subsequent changes.

 Admission, discharge and step-up decisions.

 Reviews available information prior to admission and during the course of stay.

 Interactions with essential others is constructive and serves to advance the quality of care, the

therapeutic milieu in the facility and the agency’s standing in the community i.e.: Peers, staff,

external service providers, family and concerned members of the community.

 Participates actively and productively in agency meetings and case reviews.

 Introduces and/or implements new ideas for improving the quality of care.

 Attentive/responsive to feedback from residents, significant others and community

providers/members.

 Shares skills and expertise with other agency staff: e.g. log notes, in-services, workshops, etc.

 Advances own level of skill and competency through participation in continuing education

opportunities

DIRECT SERVICE- INTERACTIONS with residents reflect competency in counseling and

assessment and advance goals set forth in the ISP.

Performance indicators:

 Diagnostic assessment and formulation of ISP.

 Individual counseling.

 Group counseling.

 Spontaneous interactions and activities.

 Documentation is complete, timely, clinically accurate and substantive. Insures that sufficient

psychosocial referral information is available as soon as possible.

 Meets productivity standards.

 Intake paperwork, progress notes, billing logs and discharge paperwork.

 Facilitates the acquisition of an adequate amount and quality of referral information.

 Makes collateral contacts to gather more psychosocial information.

 Reviews clinical documentation of assigned staff for quality, accuracy and timeliness

 Diagnostic assessment, mental status exam, progress notes, billing logs, risk assessment and

termination summaries.

 Respond to crisis situations 24 hours a day, seven days a week as part of established on-call

procedures and may require, evenings, weekends and holidays based on the program needs.

Shares on call duties with other full time clinical staff for which additional compensation is received.

Education/Experience: Minimum of Master’s Degree in counseling or social work with corresponding licensure in

counseling or social work, LISW/LPCC preferred. A Registered Nursing license will also be considered when

related experience requirements are also met. Must have four years related experience, preferably in residential

treatment with emphasis on adults with severe and persistent mental illness and co-occurring conditions,

counseling/case management and/or community resource linkages. At least three years of supervisory experience

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with demonstrated ability to provide individual and group supervision. Must be able to provide coverage and to

respond to emergencies on an on-call basis. Proficient in computer skills and familiarity with use of electronic

health records. The Program Manager must also be able to provide direct service in counseling and psychotherapy,

or nursing services, in addition to supervisory duties.

Technology: Experience in Electronic Medical Records systems is preferred; Basic knowledge of

Microsoft Office products.

Miscellaneous requirements: Criminal background check; Pre-employment drug screen; If applicable to the

position requirements: Clear driving record; TB test, and First Aid/CPR.

Exempt: Not eligible for over time